Privacy Policy

Last updated on January 20, 2025

What this Privacy Notice covers

The data controller is TenthNote Limited (referred to in this notice as "we" or "us"). We operate FastUKCompanySearch services including the website, web portal, mobile app, Airtable app/integration, and API (the "Service").

We are committed to handling personal data responsibly. This notice explains:

  • What personal data we collect and why.
  • How we use and process that data.
  • Your choices and rights, including access and correction.

Personal data we collect

When you register for our services, you may provide:

  • Email address.

When you buy products or subscriptions, we may collect:

  • Purchase details, including what was purchased and when.
  • Payment-related information processed through our payment providers.

When you contact us or we contact you, we may collect:

  • Information you share in emails, support messages, or other communications.
  • Information about digital communications we send to you, such as whether links are clicked.

How we use your personal data

To provide products and services

We process personal data to manage accounts, deliver services, and support purchases, subscription management, and refunds where applicable.

To manage and improve services

We use data to maintain and improve our products, website, app, Airtable integration, API, internal systems, and security controls.

To detect and fix technical issues

We use diagnostics and technical reports to investigate defects, resolve incidents, and improve reliability.

Protecting your personal data

We take appropriate technical and organisational measures to protect personal data from accidental loss, unauthorised access, use, alteration, or disclosure. No internet transmission or electronic storage method is completely secure, but we use commercially reasonable safeguards.

Analytics

We may use third-party service providers to monitor and analyse usage of the Service.

Mixpanel

Mixpanel is used to help us understand service usage patterns and improve user experience.

Data retention

We retain personal data only as long as necessary for the purposes set out in this notice and to meet legal and regulatory requirements. Where appropriate, data may be anonymised for analytical or historical purposes.

Cookies and similar technologies

We use cookies required for core service functionality. See our separate Cookie Notice for details.

Links to other websites

Our services may link to third-party websites with their own privacy notices. We are not responsible for third-party privacy practices.

Accessing and updating your personal data and complaints

You may request access to personal data we hold about you, and ask us to correct, erase, restrict, or object to processing where applicable.

To make a request or complaint, contact us at support@fastukcompanysearch.com. We may request identity verification before processing requests.

If you are dissatisfied with our response, you may complain to the Information Commissioner's Office.

Legal basis for processing personal data

We collect and use personal data only where at least one lawful basis applies, including:

  • Your consent (for example, where required during account registration).
  • Our legitimate interests, provided these are not overridden by your rights and interests.
  • Performance of a contract, where processing is necessary to deliver the Service.
  • Compliance with legal obligations.

Changes to this notice

This notice replaces all previous versions. We may update this notice from time to time. If changes are significant, we will provide a prominent notice on the Service.